How to Monitor Fisheye's Mail Queue

Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.

Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.

*Except Fisheye and Crucible

Summary

The content on this page relates to platforms which are supported; however, the content is out of scope of our Atlassian Support Offerings. Consequently, Atlassian cannot guarantee support. Please be aware that this material is provided for your information only and you may use it at your own risk.

If the mail queue gets backed up frequently it can be useful to monitor the mail queue.

Solution

Use the following database query to see all the queued emails:

1 2 3 4 5 SELECT cru_recipient.cru_email AS status, cru_create_date, cru_note, cru_user_name FROM cru_recipient JOIN cru_notification ON cru_recipient.cru_notification_id = cru_notification.cru_notification_id JOIN cru_user ON cru_recipient.cru_user = cru_user.cru_user_id ORDER BY cru_create_date DESC;
Updated on April 8, 2025

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