Go to next element causes browser to hang in Crucible
Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.
Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Symptoms
Reproducible with the latest stable versions of IE, FF, Safari, and Chrome browsers, the browser hangs (CPU usage also noticeably increases) when the "Next Element" button at the top of a review is clicked or the keyboard shortcut '.' is used. This has been observed only with reviews that have a single file attached. After some time the "slow script" dialog is displayed (see attachment below).
Cause
This issue is a known bug:
Resolution
Attaching a dummy file (an empty file) to the review will prevent the browser from hanging.
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