Front page loads extremely slow

Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.

Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.

*Except Fisheye and Crucible

Symptoms

When opening the user initial page, FeCru checks for updates in each repository that the user has access to. That makes the Front Page loads extremely slow.

Cause

This is a known bug: FE-4090 that will be fixed on Fisheye 2.8. Factors affecting performance are:

  • number of stars the user has

  • number of repos the user can view

  • which tab is selected: All | Commits | Reviews | Issues

  • status of the 'Show My Activity' checkbox

Workaround

If you remove all stars from your profile and uncheck the 'Show My Activity' checkbox, then the Dashboard page should load in under 1 second.

However, the page load time will perform fairly linearly with the factors listed above.

Updated on April 8, 2025

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