Fisheye running on MySQL throws "Errcode: 28 - No space left on device"

Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.

Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.

*Except Fisheye and Crucible

Summary

Problem

Fisheye/Crucible fails while performing various operations (including but not limited) to:

  • upload a new patch

The following appears in the atlassian-fisheye.log

1 2 WARN [schedulerServiceQuartzScheduler_Worker-0 ] org.hibernate.engine.jdbc.spi.SqlExceptionHelper SqlExceptionHelper-logExceptions - SQL Error: 3, SQLState: HY000 ERROR [schedulerServiceQuartzScheduler_Worker-0 ] org.hibernate.engine.jdbc.spi.SqlExceptionHelper SqlExceptionHelper-logExceptions - Error writing file '/tmp/MY6Otvxv' (Errcode: 28 - No space left on device)

Diagnosis

Environment

  • MySQL as database

Cause

There is not enough disk space to run the database.

In particular, it means that MySQL cannot create a temporary file for the result set in the temporary directory (refer to the MySQL documentation for more details).

Solution

Resolution

  • Stop Fisheye

  • Increase the available space for the database for the /tmp folder

  • Start Fisheye

Updated on April 11, 2025

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