Fisheye fails to initialize plugins due to corrupted UPM Audit Log entries
Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.
Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Symptoms
The following shows up in the logs:
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Caused by: org.codehaus.jackson.map.JsonMappingException: Can not construct instance of com.atlassian.upm.api.log.EntryType from String value 'UPM_STARTUP': value not one of declared Enum instance names
at [Source: java.io.StringReader@2573d391; line: 1, column: 80]
at org.codehaus.jackson.map.JsonMappingException.from(JsonMappingException.java:163)
at org.codehaus.jackson.map.deser.StdDeserializationContext.weirdStringException(StdDeserializationContext.java:243)
at org.codehaus.jackson.map.deser.std.EnumDeserializer.deserialize(EnumDeserializer.java:74)
at org.codehaus.jackson.map.deser.std.EnumDeserializer.deserialize(EnumDeserializer.java:23)
at org.codehaus.jackson.map.deser.SettableBeanProperty.deserialize(SettableBeanProperty.java:299)
at org.codehaus.jackson.map.deser.BeanDeserializer._deserializeUsingPropertyBased(BeanDeserializer.java:899)
at org.codehaus.jackson.map.deser.BeanDeserializer.deserializeFromObjectUsingNonDefault(BeanDeserializer.java:733)
at org.codehaus.jackson.map.deser.BeanDeserializer.deserializeFromObject(BeanDeserializer.java:683)
at org.codehaus.jackson.map.deser.BeanDeserializer.deserialize(BeanDeserializer.java:580)
at org.codehaus.jackson.map.ObjectMapper._readMapAndClose(ObjectMapper.java:2723)Cause
The issue is caused by corruption of one or more UPM Audit Log entries in the config.xml file.
Resolution
Clear out the UPM Audit Log entries from the config.xml file. To do this:
Shutdown Fisheye/Crucible
Backup your
FISHEYE_INST/config.xmlfileDelete the property element containing value com.atlassian.upm.log.PluginSettingsAuditLogService:log:upm_audit_log_v2. For example:
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<proerty name="com.atlassian.upm.log.PluginSettingsAuditLogService:log:upm_audit_log_v2" value="........"/>
Save config.xml file and restart Fisheye/Crucible
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