Fisheye cannot connect to a Git repository because of the missing proxy information
Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.
Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Problem
When trying to connect Fisheye to a Git repository via http/https and an outbound proxy configuration is required, the connection cannot be established.
The following appears in the user interface and in the atlassian-fisheye.log:
1
unable to access '<repository_url>': Failed to connect to <repository_ip>: Network is unreachable"Cause
Git cannot connect to the repository.
Resolution
Add the proxy settings to the Git configuration on the Fisheye server:
Run the following command with the required proxy details (for more details check the https://git-scm.com/docs/git-config page):
1git config --global http.proxy http://<proxy_user>:<proxy_password>@<proxy.server.com>:<proxy_port>
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