"Fatal client error disconnecting! EOF reading terminal" when configuring a Perforce Repository

Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.

Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.

*Except Fisheye and Crucible

Problem

You have configured your perforce repository, but when you click test you see an error like the following:

(Auto-migrated image: description temporarily unavailable)

Cause

This can happen when using Ticket Based Authentication and you do not provide a password to Fisheye, instead relying on the P4PASSWD environment variable to set the password.

Resolution

When using Ticket Based Authentication the P4PASSWD environment variable is ignored, so Fisheye will need to be provided with the correct password in the repository configuration.

There is an issue to improve the error message at FE-2740 - P4: Fatal client error; disconnecting! EOF reading terminal..

Updated on May 22, 2025

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