Exception encountered when attempting to storing updated workflow in logs

Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.

Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.

*Except Fisheye and Crucible

Symptoms

The following error appears in the logs:

1 2 Exception encountered when attempting to storing updated workflow blahblah ...

Cause

There was a problem upgrading your Perforce Job-related workflow.

Resolution

You may restart JIRA to attempt the upgrade again. If this problem persists, contact Atlassian Support.

Updated on April 8, 2025

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