Error Installing JIRA Fisheye Plugin
Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.
Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Symptoms
The following error is thrown when installing the JIRA Fisheye Plugin:
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2012-11-13 03:28:47,215 ERROR [pool-7-thread-2 ] factory.OsgiPlugin OsgiPlugin-enableInternal - Detected an error (BundleException) enabling the plugin 'com.atlassian.jirafisheyeplugin' : Unresolved constraint in bundle com.atlassian.jirafisheyeplugin [53]: Unable to resolve 53.0: missing requirement [53.0] package; (package=com.atlassian.configurable). This error usually occurs when your plugin imports a package from another bundle with a specific version constraint and either the bundle providing that package doesn't meet those version constraints, or there is no bundle available that provides the specified package. For more details on how to fix this, see http://confluence.atlassian.com/x/1xy6D
2012-11-13 03:28:47,217 WARN [pool-7-thread-2 ] factory.OsgiPlugin AbstractPlugin-enable - Unable to enable plugin 'com.atlassian.jirafisheyeplugin'
com.atlassian.plugin.osgi.container.OsgiContainerException: Cannot start plugin: com.atlassian.jirafisheyeplugin
at com.atlassian.plugin.osgi.factory.OsgiPlugin.enableInternal(OsgiPlugin.java:445)
at com.atlassian.plugin.impl.AbstractPlugin.enable(AbstractPlugin.java:237)
at com.atlassian.plugin.manager.PluginEnabler.actualEnable(PluginEnabler.java:114)
at com.atlassian.plugin.manager.PluginEnabler.enable(PluginEnabler.java:99)
at com.atlassian.plugin.manager.DefaultPluginManager.addPlugins(DefaultPluginManager.java:713)
at com.atlassian.plugin.manager.DefaultPluginManager.scanForNewPlugins(DefaultPluginManager.java:445)
at com.atlassian.plugin.manager.DefaultPluginManager.installPlugins(DefaultPluginManager.java:348)
at com.atlassian.fisheye.plugin.DelegatingFisheyePluginManager.installPlugins(DelegatingFisheyePluginManager.java:218)Cause
The JIRA integration is bundled with Fisheye and does not require a plugin on the Fisheye side. However, on the JIRA side, the JIRA Fisheye Plugin is required for Fisheye integration.
Resolution
Uninstall the JIRA Fisheye Plugin from the Fisheye plugins under Administration > System Settings > Plugin Manager.
If Fisheye cannot be started, the plugin can be manually removed:
Remove the
jira-fisheye-plugin-*.jarfrom theFISHEYE_INST/var/plugins/userdirectory.
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