Diffs fail for recognized file types
Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.
Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Summary
Problem
The diff view does not show up for some files with an extension that normally shows diffs (e.g. .java).
Diagnosis
View both a file that successfully display the diff and one that doesn't in a text editor:
Cause
The file(s) have an unrecognized character encoding.
Solution
Resolution
Change the character encoding of the file(s) in question.
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