Database connections locked up due to foreign key constraint on table 'cru_frx'
Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.
Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Summary
Symptoms
The following appears in the atlassian-fisheye-<date>.log:
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
2013-01-14 10:44:10,592 WARN [btpool0-209 ] org.hibernate.util.JDBCExceptionReporter JDBCExceptionReporter-logExceptions - SQL Error: 0, SQLState: 23503
2013-01-14 10:44:10,592 ERROR [btpool0-209 ] org.hibernate.util.JDBCExceptionReporter JDBCExceptionReporter-logExceptions - Batch entry 0 delete from cru_frx where cru_frx_id='244397' was aborted. Call getNextException to see the cause.
2013-01-14 10:44:10,593 WARN [btpool0-209 ] org.hibernate.util.JDBCExceptionReporter JDBCExceptionReporter-logExceptions - SQL Error: 0, SQLState: 23503
2013-01-14 10:44:10,593 ERROR [btpool0-209 ] org.hibernate.util.JDBCExceptionReporter JDBCExceptionReporter-logExceptions - ERROR: update or delete on table "cru_frx" violates foreign key constraint "fkd3011b4773591d1a" on table "cru_frx_revision"
Detail: Key (cru_frx_id)=(244397) is still referenced from table "cru_frx_revision".
2013-01-14 10:44:10,594 ERROR [btpool0-209 ] org.hibernate.event.def.AbstractFlushingEventListener AbstractFlushingEventListener-performExecutions - Could not synchronize database state with session
org.hibernate.exception.ConstraintViolationException: Could not execute JDBC batch update
at org.hibernate.exception.SQLStateConverter.convert(SQLStateConverter.java:96)
at org.hibernate.exception.JDBCExceptionHelper.convert(JDBCExceptionHelper.java:66)
at org.hibernate.jdbc.AbstractBatcher.executeBatch(AbstractBatcher.java:275)
at org.hibernate.engine.ActionQueue.executeActions(ActionQueue.java:262)
at org.hibernate.engine.ActionQueue.executeActions(ActionQueue.java:183)
at org.hibernate.event.def.AbstractFlushingEventListener.performExecutions(AbstractFlushingEventListener.java:321)
...
Caused by: java.sql.BatchUpdateException: Batch entry 0 delete from cru_frx where cru_frx_id='244397' was aborted. Call getNextException to see the cause.
Diagnosis
From the above error, run the following SQL commands to search for the data:
1
2
SELECT * FROM cru_frx_revision WHERE cru_frx_id=244397;
SELECT * FROM cru_frx WHERE cru_frx_id=244397;If there is any data found in the table cru_frx_revision, then Fisheye/Crucible fail to clear the constraint.
Cause
Fisheye/Crucible fail to clear the foreign key constraint in table cru_frx_revision before deleting the data in cru_frx.
Solution
Resolution
Backup Fisheye/Crucible for rollback purposes
Stop Fisheye/Crucible
Run the following SQL commands based on the error found:
1 2DELETE FROM cru_frx_revision WHERE cru_frx_id=244397; DELETE FROM cru_frx WHERE cru_frx_id=244397;Start Fisheye/Crucible
Was this helpful?