Crucible Fails to Start with error "Unknown host error binding web port http"

Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.

Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.

*Except Fisheye and Crucible

Symptoms

Server does not start and upon checking FISHEYE_INST/var/log/debug.log. or standard out you find the error message:

1 ERROR - Unknown host error binding web port: http: http

Usually, this follows changes made to your config.xml or Admin > Server Settings.

Cause

You have defined a http protocol for your http bind address, which should not be there. Please check the documentation

Resolution

Edit your config.xml to remove the protocol from the 'http://hostname:8060' section of the http bind.

I.e. change from

1 2 3 <web-server> <http bind="http://hostname:8060"/> </web-server>

to

1 2 3 <web-server> <http bind="hostname:8060"/> </web-server>
Updated on April 11, 2025

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