Could not remove old Perforce Job Update listener error in logs

Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.

Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.

*Except Fisheye and Crucible

Symptoms

The following error appears in the logs:

1 2 Could not remove old Perforce Job Update listener: ...

Cause

JIRA could not automatically the old Perforce plugin Job Update listener from your configuration.

Resolution

Follow the Listeners documentation to remove it. The old listener class name is com.atlassian.jira.plugin.ext.perforce.listener.JobUpdateListener

Updated on April 8, 2025

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