Author and Revision columns contain "n/a" values
Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.
Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Summary
Problem
The Author and/or the Revision column does not display the expected values, "n/a" is shown instead.
As an example, the behaviour is shown in the following screenshot:
Diagnosis
Environment
An upgrade to a Fisheye/Crucible version 3.10.0 (or later) has been performed recently
the
fisheye.blame.scm.fallback.enableproperty is not set or it is set to falsethe
fisheye.enable.request.blame.calculationproperty is not set or it is set to false
Cause
The blame related information (including author and revision) are not indexed and, due to a change in Fisheye/Crucible, "n/a" will be displayed when the blame is missing for a particular file/revision.
Previously Fisheye/Crucible tried to retrieve the information from the repository when required from the user interface (e.g. when displaying the source file).
This change is described on the Blame calculations page.
Solution
Resolution options
Resolution option 1
Reindex the affected repository
Resolution option 2
If the reindex did not resolve the issue or if it is not an option for your current installation, set the fisheye.enable.request.blame.calculation system property to true as explained on the Blame calculations.
1
fisheye.enable.request.blame.calculation=trueWas this helpful?