Application Link is Broken - Received status code 500 - Internal Server Error
Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.
Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Symptoms
JIRA and Fisheye are integrated. Both the source tab and the review tab are showing from a JIRA issue. The review tab is displaying information but the source tab is displaying the following:
1
Repository 'repo1' on http://dev.taratata.com:8060/fe/ failed: Error in remote call to 'dev' (http://dev.taratata.com:8060/fe) [AbstractRestCommand{path='/rest-service-fe/changeset-v1/listChangesets/', params={expand=changesets[-21:-1].revisions[0:29], comment=ITS-3758, p4JobFixed=ITS-3758, rep=repo1}, methodType=GET}] : Received status code 500 (Internal Server Error) Cause
The JIRA/Fisheye application link at the repository level broke out, possibly after a major upgrade of both JIRA and Fisheye.
Resolution
Remove and re-create the application link from the Fisheye repository. If the problem remains, remove the main application link and recreate all application links.
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