Crowd Installation Fails Due to Exception "Could not initialize class javax.crypto.SunJCE_b"

Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.

Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.

*Except Fisheye and Crucible

Summary

Problem

Crowd installation fails with the following errors in the atlassian.crowd.log file.

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 2015-04-01 13:33:25,216 http-bio-8095-exec-10 ERROR [[Catalina].[localhost].[/crowd].[default]] Servlet.service() for servlet [default] in context with path [/crowd] threw exception [java.lang.reflect.InvocationTargetException] with root cause java.lang.NoClassDefFoundError: Could not initialize class javax.crypto.SunJCE_b at javax.crypto.KeyGenerator.a(DashoA13*..) at javax.crypto.KeyGenerator.<init>(DashoA13*..) at javax.crypto.KeyGenerator.getInstance(DashoA13*..) ... 2015-04-01 13:33:25,494 http-bio-8095-exec-10 ERROR [500ErrorPage] Exception caught in 500 page null java.lang.reflect.InvocationTargetException at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) at java.lang.reflect.Method.invoke(Method.java:597) ... Caused by: java.lang.NoClassDefFoundError: Could not initialize class javax.crypto.SunJCE_b at javax.crypto.KeyGenerator.a(DashoA13*..) at javax.crypto.KeyGenerator.<init>(DashoA13*..) at javax.crypto.KeyGenerator.getInstance(DashoA13*..) at com.atlassian.crowd.manager.property.PropertyManagerGeneric.generateDesEncryptionKey(PropertyManagerGeneric.java:363) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) at java.lang.reflect.Method.invoke(Method.java:597) at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:317) at org.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(ReflectiveMethodInvocation.java:183) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:150) at org.springframework.transaction.interceptor.TransactionInterceptor$1.proceedWithInvocation(TransactionInterceptor.java:96) at org.springframework.transaction.interceptor.TransactionAspectSupport.invokeWithinTransaction(TransactionAspectSupport.java:260) at org.springframework.transaction.interceptor.TransactionInterceptor.invoke(TransactionInterceptor.java:94) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172) at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:204) at com.sun.proxy.$Proxy22.generateDesEncryptionKey(Unknown Source) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) at java.lang.reflect.Method.invoke(Method.java:597) at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:317) at org.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(ReflectiveMethodInvocation.java:183) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:150) at com.atlassian.spring.interceptors.SpringProfilingInterceptor.invoke(SpringProfilingInterceptor.java:16) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172) at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:204) at com.sun.proxy.$Proxy26.generateDesEncryptionKey(Unknown Source) at com.atlassian.crowd.console.action.setup.Options.doUpdate(Options.java:64) ... 102 more

Diagnosis

  1. Remove all data files from <Crowd-Home> directory.

  2. Reinstall Crowd.

Cause

Java Runtime Environment (JRE) is not updated as per Crowd Supported Platforms where JAR files are missing from the outdated Oracle JDK/JRE.

Solution

Resolution

  1. Update Oracle JRE/JDK to the latest version supported by Crowd as described in Crowd Supported Platforms.

  2. Restart Crowd Installation.

Updated on April 11, 2025

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