Changing the crowd.properties does not take effect in Crowd
Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.
Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Problem
You make changes to the crowd.properties configuration file, but even after restarting Crowd the new attributes do not take place.
Cause
There are several crowd.properties files located in the Crowd installation directory:
./client/conf/crowd.properties
./crowd-openidserver-webapp/WEB-INF/classes/crowd.properties
./demo-src/crowd.properties
./demo-webapp/crowd.properties
./demo-webapp/WEB-INF/classes/crowd.properties
./etc/crowd.properties
This can cause confusion since those other files are used for different aspects of Crowd.
Resolution
Make the changes to the proper
crowd.propertiesfile; specifically the one located on the root of the Crowd home directory, as explained here: Important Directories and Files
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