Unable to View Restricted Pages Due to Third-Party Plugin
Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.
Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Symptoms
Assuming that you have a space administered by admin with a page (called Page A) restricted to jsmith. The following scenarios are true:
jsmithis a normal user that has no space admin rights, but has a permission to view the spaceadmincan view Page Ajsmithis not able to view Page A. The following error is shown instead: "You are not permitted to perform this operation". Please note that this is a default Confluence error for users who do not have a permission to see a space
Cause
The issue is caused by Ad Hoc Workflows plugin, when the "Workflow Activity and Drafts Visibility" configuration is set to restrict to only the editor of the page and the space admin. Please refer to this discussion for more information.
Resolution
Change the plugin configuration or disable Ad Hoc Workflows plugin
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