Unable to View a Page Due to UnexpectedRollbackException
Platform Notice: Cloud Only - This article only applies to Atlassian products on the cloud platform.
Symptoms
A page is inaccessible and throws the following error when viewed:
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Cause:
org.springframework.transaction.UnexpectedRollbackException: Transaction has been rolled back because it has been marked as rollback-only
at org.springframework.transaction.support.AbstractPlatformTransactionManager.commit(AbstractPlatformTransactionManager.java:469)
Cause
There is a combination of invalid macros, wiki markup or invalid character symbols, such as ä ö ü (due to improper database character encoding).
Resolution
Follow the instructions in Cannot edit page: Editing or Deleting a Page That Won't Render.
Updated on April 10, 2025
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