Unable to Start Node due to no Cluster License

Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.

Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.

*Except Fisheye and Crucible

This article applies to Confluence clustered 5.4 or earlier.

Symptoms

The following error appears when starting a node:

1 2009-04-16 10:39:12 (EventLevel: fatal) (EventType: bootstrap) Could not load bootstrap from environment com.atlassian.config.bootstrap.BootstrapException: Unable to bootstrap application: Exception bootstrapping cluster:This licence only allows 1 nodes in the cluster. This would be exceeded if this node joined.

Cause

The license is valid only for one node. This is usually on installation or after a renenwal.

Resolution

Upgrade your license from your Atlassian license page.

Updated on April 7, 2025

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