Unable to Setup Microsoft Network Drive to Connect to Webdav

Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.

Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.

*Except Fisheye and Crucible

Symptoms

Unable to setup a Microsoft Network Drive to connect to Webdav 2.4. When trying to login, Windows will prompt for login repeatedly despite inputting the correct credentials.

Cause

This feature is not working properly in Webdav 2.4.

Workaround

The work around is to use a Network Folder.

Resolution

Track the resolution at WBDV-208.

Updated on April 8, 2025

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