Unable to Save Page Edits Using Oracle DB (ORA-01691: unable to extend lob segment)
Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.
Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Symptoms
When saving pages, users see the following message: "An error occurred while trying to save the requested page."
Oracle database is being used to back Confluence.
The following appears in the atlassian-confluence.log:
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2011-09-14 11:16:00,690 ERROR [TP-Processor14] [confluence.pages.actions.AbstractEditPageAction] doSaveEditPageBean An error occured while storing the requested page!
-- url: /confluence/pages/doeditpage.action | page: 285933767 | userName: username | referer: http://example.com/confluence/pages/editpage.action?pageId=285933767 | action: doeditpage
org.springframework.jdbc.UncategorizedSQLException: Hibernate operation: could not insert: [com.atlassian.confluence.core.BodyContent#302481465]; uncategorized SQLException for SQL []; SQL state [72000]; error code [1691]; ORA-01691: unable to extend lob segment WIKI.SYS_LOB0000013266C00002$$ by 8192 in tablespace WIKI
Cause
The Oracle database has run out of space. The database has failed to allocate an extent of the required number of blocks for LOB segment in the tablespace indicated.
Resolution
Your database administrator will need to add or extend a datafile to the tablespace relevant to Confluence.
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