Unable to Save or Edit A Page Due to Popup Error Messages
Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.
Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Symptoms
When trying to save or edit a page in Confluence, a popup error message appears:
An error occurred when saving. You can copy your changes to the clipboard and then save them in a standard editor
Cause
This is an error message from Confluence InPlace Editor plugin
Resolution
Disable the Plugin
Disable Confluence InPlace Editor
Clear browser cache
Uninstall the Plugin
If disabling
Confluence InPlace Editor does not solve the issue, try the following:
Uninstall Confluence InPlace Editor
Clear browser caches
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