Unable to restore Demo Space
Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.
Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Symptoms
When trying to restore the Demo Space by uploading the demo-site.zip in <Confluence Installation Directory>/confluence/WEB-INF/classes/com/atlassian/confluence/setup/, the restore fails with these errors:
Could not determine the space key from contents of exportDescriptor.properties
Restore denied. You can only restore space backups exported from the same major version (e.g. 2.2.x or 2.3.x).
Cause
Lack of Space Key, and wrong Build Number in the exportDescriptor.properties of the demo-site.zip
Resolution
Identify the build number for the version of Confluence (Build number can be found in Confluence Admin >> System Information >> Confluence Information)
Navigate to
<Confluence Installation Directory>/confluence/WEB-INF/classes/com/atlassian/confluence/setup/, and open up demo-site.zip with WinRARModify the exportDescriptor.properties, and change it to this:
1 2 3 4exportType=space buildNumber=3390 backupAttachments=true spaceKey=dsFor this example, we are using Confluence 4.3.1, which has the buildNumber of 3390. Modify this accordingly
Save the file, then refresh the archive
Navigate to
Confluence Admin >> Backup Restore, and upload this modified demo-site.zip
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