Unable to edit content in editor

Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.

Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.

*Except Fisheye and Crucible

Problem

  • While in editor, user can only edit the page title but not the content body.

  • Editor toolbar is not working.

Cause

There is a browser extension or add-ons interfering the page rendering in Confluence editor. For example, Roboform (password manager).

Resolution

  1. Disable potential problematic browser add-ons or extensions. Otherwise, update the add-ons or extensions.

  2. Clear browser cache

Updated on April 8, 2025

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