Unable to connect to Oracle database when starting Confluence
Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.
Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Symptoms
When using Oracle, Confluence fails to start. The following appears in the atlassian-confluence.log:
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[C3P0PooledConnectionPoolManager[identityToken->1bqp3cm9kkt5ab918iohql|175cd55a]-HelperThread-#2] [mchange.v2.resourcepool.BasicResourcePool] log com.mchange.v2.resourcepool.BasicResourcePool$ScatteredAcquireTask@12c6a302 -- Acquisition Attempt Failed!!! Clearing pending acquires. While trying to acquire a needed new resource, we failed to succeed more than the maximum number of allowed acquisition attempts (30). Last acquisition attempt exception:
java.sql.SQLRecoverableException: IO Error: The Network Adapter could not establish the connection
at oracle.jdbc.driver.T4CConnection.logon(T4CConnection.java:673)
at oracle.jdbc.driver.PhysicalConnection.<init>(PhysicalConnection.java:715)
at oracle.jdbc.driver.T4CConnection.<init>(T4CConnection.java:385)
at oracle.jdbc.driver.T4CDriverExtension.getConnection(T4CDriverExtension.java:30)
at oracle.jdbc.driver.OracleDriver.connect(OracleDriver.java:564)
at com.mchange.v2.c3p0.DriverManagerDataSource.getConnection(DriverManagerDataSource.java:175)
at com.mchange.v2.c3p0.WrapperConnectionPoolDataSource.getPooledConnection(WrapperConnectionPoolDataSource.java:220)
at com.mchange.v2.c3p0.WrapperConnectionPoolDataSource.getPooledConnection(WrapperConnectionPoolDataSource.java:206)
at com.mchange.v2.c3p0.impl.C3P0PooledConnectionPool$1PooledConnectionResourcePoolManager.acquireResource(C3P0PooledConnectionPool.java:203)
at com.mchange.v2.resourcepool.BasicResourcePool.doAcquire(BasicResourcePool.java:1138)
at com.mchange.v2.resourcepool.BasicResourcePool.doAcquireAndDecrementPendingAcquiresWithinLockOnSuccess(BasicResourcePool.java:1125)
at com.mchange.v2.resourcepool.BasicResourcePool.access$700(BasicResourcePool.java:44)
at com.mchange.v2.resourcepool.BasicResourcePool$ScatteredAcquireTask.run(BasicResourcePool.java:1870)
at com.mchange.v2.async.ThreadPoolAsynchronousRunner$PoolThread.run(ThreadPoolAsynchronousRunner.java:696)
Caused by: oracle.net.ns.NetException: The Network Adapter could not establish the connection
at oracle.net.nt.ConnStrategy.execute(ConnStrategy.java:445)
at oracle.net.resolver.AddrResolution.resolveAndExecute(AddrResolution.java:464)
at oracle.net.ns.NSProtocol.establishConnection(NSProtocol.java:594)
at oracle.net.ns.NSProtocol.connect(NSProtocol.java:229)
at oracle.jdbc.driver.T4CConnection.connect(T4CConnection.java:1360)
at oracle.jdbc.driver.T4CConnection.logon(T4CConnection.java:486)
... 13 more
Caused by: java.net.ConnectException: Connection refused: connect
at java.net.DualStackPlainSocketImpl.waitForConnect(Native Method)
at java.net.DualStackPlainSocketImpl.socketConnect(DualStackPlainSocketImpl.java:85)
at java.net.AbstractPlainSocketImpl.doConnect(AbstractPlainSocketImpl.java:350)
at java.net.AbstractPlainSocketImpl.connectToAddress(AbstractPlainSocketImpl.java:206)
at java.net.AbstractPlainSocketImpl.connect(AbstractPlainSocketImpl.java:188)
at java.net.PlainSocketImpl.connect(PlainSocketImpl.java:172)
at java.net.SocksSocketImpl.connect(SocksSocketImpl.java:392)
at java.net.Socket.connect(Socket.java:589)
at oracle.net.nt.TcpNTAdapter.connect(TcpNTAdapter.java:162)
at oracle.net.nt.ConnOption.connect(ConnOption.java:133)
at oracle.net.nt.ConnStrategy.execute(ConnStrategy.java:411)
... 18 moreCause
Oracle's database listener is not running.
Resolution
Start Oracle's database listener and restart Confluence.
Updated on April 8, 2025
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