Twitter widgets are no longer displaying in Internet Explorer 7 and 8
Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.
Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Problem
Twitter widgets are no longer displaying in IE7 or IE8. Instead, you will only see Loading Widget #123456789
Cause
In late 2014, Twitter removed support for widgets in Internet Explorer 7. In January 2015, they removed support for Internet Explorer 8 as well.
For more information see this announcement from Twitter.
Resolution
The only available resolution is to use a browser that is supported by Twitter.
See this page for supported browsers.
Was this helpful?