The Atlassian Plugin Exchange Server Is Not Reachable

Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.

Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.

*Except Fisheye and Crucible

Symptoms

On the universal plugin management screen, the following wanring banners appear.

(Auto-migrated image: description temporarily unavailable)

Cause

Older versions of the Shibboleth authenticator can not handle an OAuth challenge that was added into later releases o the universal plugin manager

Resolution

Upgrade to the latest version of the Shibboleth plugin

Updated on April 8, 2025

Still need help?

The Atlassian Community is here for you.