Tasks marked done still show as unchecked in Confluence reports and lists

Summary

Tasks appear incomplete even after being marked as done. Completed tasks still show as open in reports or task lists. Task status is not syncing correctly.

Steps to reproduce:

1. Access the Confluence page where tasks are listed.

2. On the page, confirm that the Task Report Macro is configured to show "incomplete" tasks only.

3. Verify if the completed tasks are still appearing as incomplete in both the personal task list and the team task summary page.

The cause is a synchronization problem with the task data, likely related to content indexing and the task report macro.

Solution

Trigger a task data resync in Confluence Cloud by completing these steps:

• Publish the original page and the report page. You do not need to make changes. Publishing should trigger a task resync.

• Mark the tasks complete in both the original page and the report page. Clear the task checkbox, then select it again.

Publishing the pages does not require content changes. The publish action is the resync trigger.

If the resync steps do not help, please contact the support team for further assistance.

Additional resources

Insert the task macro in Confluence Cloud