Summary of PDF attachments is garbled in a search
Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.
Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Problem
Results of Search show a garbled description for PDF attachments. This happens with a portion of PDF files, not all of them.
Cause
The PDF converter used to generate the file is incompatible with Confluence.
Resolution
Get a PDF converter which is compatible with Confluence, like PDF995.
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