Storage quota error upon viewing Advanced Roadmaps in Confluence

Platform Notice: Cloud Only - This article only applies to Atlassian products on the cloud platform.

Summary

When Confluence is integrated with Jira, the user is able to use the Advanced roadmap in Confluence macro so it can display content from Advanced Roadmaps. Upon trying to view the macro information on a Confluence page, the following message is displayed:

1 Failed to execute 'setItem' on 'Storage': Setting the value of 'jpo.plan.app-layout' exceeded the quota.

Diagnosis

  • Integrate Jira and Confluence via Application Links or have both products created in the same Cloud instance, which will automatically link them.

  • Confirm that this is happening with a single browser.

  • Confirm if this is happening with different users.

  • Confirm the issue on the roadmap plan on the Jira side as well.

Cause

This issue is caused due to having the browser's storage quota being exceeded for Confluence/Jira, making the macro not be displayed.

Solution

Clear the storage quota used for the application or the whole cache/cookies, which should clear the exceeded limit. For example, in Google Chrome:

  1. Go to Jira, where the plan is located, and the Confluence page for the roadmap.

  2. Right-click > Inspect

  3. Select the arrow on the console's top right (near the Network option) and Application

  4. Tap Clear site data (check the Including third-party cookies as well)

  5. If you get logged out due to clearing it, log in again and check if the issue persists.

Updated on March 14, 2025

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