Some images not displaying, endlessly loading on Confluence page
Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.
Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Problem
Some images do not display on a Confluence page. Instead, you might see an endless spinning or loading image.
There is nothing present in the logs.
Cause
While there can be other causes for this, one known cause is Adblock Plus.
Adblock will sometimes block images:
with common ad dimensions in the file name, e.g. 'myimage_720_90.png' or 'myimage_300x250.jpg'.
with common ad keywords in their path (and file name), e.g. banners, adv, ad.
maybe other filters that analyze CSS or HTML
Workaround
Disable AdBlock Plus
Check and possibly rename the files, and check the entire URI for strings that will trigger Adblock.
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