Searching returns a system error due to Adaptavist Statistical Analysis add-on
Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.
Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Symptoms
When searching Confluence, a system error is displayed.
The following appears in the atlassian-confluence.log:
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2013-10-11 10:47:32,324 ERROR [http-80-13] [[Standalone].[localhost].[/].[action]] log Servlet.service() for servlet action threw exception
-- referer: BASE_URL/admin/console.action | url: /dosearchsite.action | userName: support
java.lang.NoSuchMethodError: com.atlassian.confluence.event.events.search.SearchPerformedEvent.getQuery()Lcom/atlassian/confluence/search/actions/SearchQueryBean;
at com.adaptavist.confluence.stats.internals.StatsEventListener.handleEvent(StatsEventListener.java:201)
at com.atlassian.event.legacy.LegacyListenerHandler$LegacyListenerInvoker.invoke(LegacyListenerHandler.java:55)
at com.atlassian.event.internal.AsynchronousAbleEventDispatcher$2.run(AsynchronousAbleEventDispatcher.java:66)
at com.atlassian.event.internal.AsynchronousAbleEventDispatcher$1.execute(AsynchronousAbleEventDispatcher.java:32)
at com.atlassian.event.internal.AsynchronousAbleEventDispatcher.dispatch(AsynchronousAbleEventDispatcher.java:60)
at com.atlassian.event.internal.EventPublisherImpl.invokeListeners(EventPublisherImpl.java:160)
at com.atlassian.event.internal.EventPublisherImpl.publish(EventPublisherImpl.java:79)
at com.atlassian.confluence.plugins.search.actions.SearchAction.publishSearchPerformedEvent(SearchAction.java:151)
at com.atlassian.confluence.plugins.search.actions.SearchAction.execute(SearchAction.java:132)
...snip...
2013-10-11 10:47:32,330 ERROR [http-80-13] [[Standalone].[localhost].[/].[action]] log Servlet.service() for servlet action threw exception
java.lang.NoSuchMethodError: com.atlassian.confluence.event.events.search.SearchPerformedEvent.getQuery()Lcom/atlassian/confluence/search/actions/SearchQueryBean;
at com.adaptavist.confluence.stats.internals.StatsEventListener.handleEvent(StatsEventListener.java:201)
at com.atlassian.event.legacy.LegacyListenerHandler$LegacyListenerInvoker.invoke(LegacyListenerHandler.java:55)
at com.atlassian.event.internal.AsynchronousAbleEventDispatcher$2.run(AsynchronousAbleEventDispatcher.java:66)
at com.atlassian.event.internal.AsynchronousAbleEventDispatcher$1.execute(AsynchronousAbleEventDispatcher.java:32)
at com.atlassian.event.internal.AsynchronousAbleEventDispatcher.dispatch(AsynchronousAbleEventDispatcher.java:60)
at com.atlassian.event.internal.EventPublisherImpl.invokeListeners(EventPublisherImpl.java:160)
at com.atlassian.event.internal.EventPublisherImpl.publish(EventPublisherImpl.java:79)
at com.atlassian.confluence.plugins.search.actions.SearchAction.publishSearchPerformedEvent(SearchAction.java:151)
at com.atlassian.confluence.plugins.search.actions.SearchAction.execute(SearchAction.java:132)
...snip...Cause
This Add-On is no longer updated for new Confluence versions, and is referring to class methods which no longer exist.
Resolution
Un-install the Adaptavist Statistical Analysis add-on
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