Rich Text Editor Does Not Show Due to Solaris TAR
Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.
Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Symptoms
The rich text editor is not displayed for a new Confluence installation. When editing a page only the "Wiki Markup" and "Preview" tab are displayed.
Cause
Although a different symptom, the root cause is the same as detailed in Getting Error "extractBundledPlugins Couldn't find atlassian-bundled-plugins.zip on classpath":
Using Solaris's built in tar utility can cause files with long paths to be cut off. E.g. confluence/WEB-INF/classes/com/atlassian/confluence/setup/atlassian-bundled-plugins.zip is considered a long path.
If this file name is corrupt, bundled plugins will not be installed during installation. One of the bundled plugins is the "TinyMCE Editor Plugin", which is responsible for the rich text editor tab.
Resolution
As detailed in this knowledge base article:
You need to use GNU tar when untarring your install file as described in Installing Confluence Standalone on Unix.
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