Resource '/templates/link-browser-web-items.vm' not found

Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.

Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.

*Except Fisheye and Crucible

Symptoms

Users cannot open certain page of Confluence such as Space Tools or Manage Space Permissions

Cause

  • The link-browser-web-items.vm file is missing from the template folder in <Confluence Install>\confluence\WEB-INF\

    atlassian-bundled-plugins\confluence-link-browser-5.1.2.jar

  • The system plugin is set to false during startup.

Resolution

Enable the plugin by updating the value for the link browser in the database:

  1. Select the value

1 select bandanavalue from bandana where bandanakey='plugin.manager.state.Map'; 

2. Copy the ENTIRE value from the result set to a text editor. The value will be enclosed by <map> </map> tags. Include these when you copy out.

3. Update the confluence-link-browser entry to have boolean value of true. It should look like this in your text editor:

1 2 3 4 <entry> <string>com.atlassian.confluence.plugins.confluence-link-browser</string> <boolean>true</boolean> </entry>

4. Copy the ENTIRE value from your text editor including the enclosing map tags.

5. Run this sql:

1 2 update BANDANA set BANDANAVALUE = '<insert the ENTIRE copied value here from your text editor>' where BANDANAKEY = 'plugin.manager.state.Map'; 

ℹ️ This will leave the rest of the information in the value the same, but modify the boolean value for the confluence-link-browser add-on to true.

Updated on April 8, 2025

Still need help?

The Atlassian Community is here for you.