Resolving "Approval required" message when connecting OneDrive to Confluence Cloud
Platform Notice: Cloud Only - This article only applies to Atlassian apps on the cloud platform.
Summary
Resolve the "Approval required" message when connecting OneDrive to Confluence Cloud by having an Entra admin approve the OneDrive application.
Diagnosis
Confirm that this applies to you
You see the "Approval required" message when you try to connect OneDrive in Confluence Cloud.
Your organization uses a Microsoft or Microsoft Entra ID managed tenant.
You are attempting to use the OneDrive import feature or connect OneDrive.
Cause
The Entra admin has not granted permission for the OneDrive application. An Entra admin must approve the application before you can connect OneDrive in Confluence Cloud.
Solution
Grant OneDrive permission
In Microsoft Entra admin portal:
Navigate to Manage > Properties
Approve application
Alternatively, the admin can pre-approve the application to avoid "Approval required" messages in the future.
Resource: Need admin approval while authorizing
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