Pages with page titles containing symbols fail to export to PDF

Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.

Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.

*Except Fisheye and Crucible

Problem

When exporting a page to PDF, you receive a "Page not found", 403, 443, or 404 error page.

Cause

Using Symbols "%" or "?" or "+" in the title of a page are illegal characters when converted to PDF. This is a limitation of the PDF export engine.

Resolution

Do not use "%" or "?" or "+" in the title. See CONFSERVER-18704 - Cannot generate PDFs of pages with certain symbols in the title for more information.

Updated on May 22, 2025

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