Page with status macro load forever or time out after upgrade to Confluence 5.8.5
Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.
Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Problem
You have a page that have a huge number of status macro, and it take long time to load and occasionally, it will timed-out
The following appears in the atlassian-confluence.log
1
2
-- referer: https://localhost:8090/pages/editpage.action?pageId=50464618 | url: /display/UFS/page+name | userName:admin | action: viewpage | page: 50464618
2015-07-02 10:41:45,350 ERROR [http-nio-8080-exec-8] [sf.hibernate.util.JDBCExceptionReporter] logExceptions Communications link failureDiagnosis
Environment
ℹ️ Environment is not a factor for this issue:
1
2
3
4
5
6
7
8
9
10
11
12
13
14
Java Runtime Environment
Operating System Windows 7 6.1
Application Server Apache Tomcat/8.0.23
Servlet Version 3.1
Java Version 1.8.0_45
Java Vendor Oracle Corporation
Java Runtime Arguments -Dcatalina.home=C:\Program Files\Atlassian\Confluence -Dcatalina.base=C:\Program Files\Atlassian\Confluence -Djava.endorsed.dirs=C:\Program Files\Atlassian\Confluence\endorsed -Djava.io.tmpdir=C:\Program Files\Atlassian\Confluence\temp -Djava.util.logging.manager=org.apache.juli.ClassLoaderLogManager -Djava.util.logging.config.file=C:\Program Files\Atlassian\Confluence\conf\logging.properties exit -Xms3072m -Xmx3072m
Database Information
Database name MySQL
Database version 5.5.34
Database Dialect com.atlassian.hibernate.dialect.MySQLDialect
Database Driver Name com.mysql.jdbc.Driver
Database Driver Version mysql-connector-java-5.1.28 ( Revision: alexander.soklakov@oracle.com-20131125092425-yvejy3xvci77ru3k )Diagnostic Steps
You have ServiceRocket Scaffolding6.2.3 installed
Workaround
Disable the scaffolding and contact ServiceRocket for detail
Was this helpful?