Page Restrictions Dialog Renders Blank or Doesn't Pop up at All
Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.
Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Symptoms
Either you've recently upgraded or not, if you're on Confluence 3.3 or above:
In some cases, clicking the padlock icon or accessing the
Restrictionsdoes not yield anything. No pop-up, no error.Firebug or Chrome Developer tools shows 403 on
getpagepermissions.actionwhen clicking on theTools >> Restrictions.The page restrictions dialog box renders blank. The title is 'page.perms.dialog.heading' instead of 'Page Restrictions':
Cause
There is a custom Page Layout set either at the space level or global level. Specifically, the custom layout does not include this line of code, which is introduced since Confluence 3.3:
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#parse("/decorators/includes/page-content-includes.vm")
Resolution
Ensure that the line of code above exists in the custom layout. For example:
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<div id="content" class="page $!mode">
#parse("/decorators/includes/page-content-includes.vm")
## MODE SPECIFIC DECORATING BEGINS
...
Alternatively, revert the custom layout to default:
Copy the custom Page Layout for backup purposes
Reset the Page Layout to default
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