Page Not Found After Log In to Confluence because of Missing index.action Line in web.xml
Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.
Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Summary
Symptoms
When a user logs into Confluence, a 'Page Not Found' screen is shown instead of the Dashboard screen. However, when accessing <baseUrl>/homepage.action the Site Homepage/Dashboard is shown successfully.
Diagnosis
Try to access the site via <base url>/index.action. If it works, then proceed to the Resolution. Otherwise, the issue might be occurring due to a different root cause.
Cause
The configuration in <confluence-installation>\confluence\WEB-INF\web.xml file has been modified.
<welcome-file>index.action</welcome-file> does not exist.
Solution
Resolution
Stop Confluence
Add the following in
<confluence-installation>\confluence\WEB-INF\web.xml1 2 3 4<welcome-file-list> ... <welcome-file>index.action</welcome-file> </welcome-file-list>Start Confluence
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