Options for Export Space to XML do not Show Options to Exclude Attachments
Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.
Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Symptoms
Normally, the export space dialog looks like this:
However, under certain circumstances, it may look like this:
Cause
You may be suffering from CONF-19573
Resolution
Unfortunately, no solution yet exists for this particular bug, but we're working on getting it fixed. Please watch CONF-19573 and vote on it to show that you're also being affected by this bug.
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