Opening Notification Workbox Causes Unsupported Feature SQL Exception
Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.
Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Symptoms
When opening notification workbox, a "System Error" page is displayed and the following appears in the atlassian-confluence.log:
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2012-09-28 13:20:07,207 ERROR [http-19999-6] [ContainerBase.[Standalone].[localhost].[/<url>]] log Unhandled exception occurred whilst decorating page
-- referer: http://<confluence-url>/display/releaseMgmt/ReportMgmt-1.5.6 | url: /plugins/servlet/notifications-miniview | userName: admin
java.lang.RuntimeException: java.lang.reflect.UndeclaredThrowableException
at com.atlassian.mywork.host.dao.ao.AORegistrationDao.get(AORegistrationDao.java:47)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at com.atlassian.activeobjects.tx.TransactionalProxy.invoke(TransactionalProxy.java:79)
at com.atlassian.activeobjects.tx.TransactionalProxy.access$000(TransactionalProxy.java:18)
at com.atlassian.activeobjects.tx.TransactionalProxy$1.doInTransaction(TransactionalProxy.java:63)
.....
Caused by: java.lang.reflect.UndeclaredThrowableException
at $Proxy1311.prepareStatement(Unknown Source)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
.....
Caused by: java.lang.reflect.InvocationTargetException
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
.....
Caused by: java.sql.SQLException: Unsupported feature
at oracle.jdbc.driver.DatabaseError.throwSqlException(DatabaseError.java:125)
at oracle.jdbc.driver.DatabaseError.throwSqlException(DatabaseError.java:162)
at oracle.jdbc.driver.DatabaseError.throwSqlException(DatabaseError.java:227)
.....
Cause
This error is caused by unsupported/incompatible version of Oracle JDBC driver
Resolution
Refer to this documentation to check for the compatible version of Oracle JDBC driver
Download the JDBC and replace the old JDBC with the newer version in
<confluence-install>/confluence/WEB-INF/lib
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