Notification box Error: service matching filter=(objectClass=com.atlassian.mywork.service.LocaleService) unavailable

Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.

Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.

*Except Fisheye and Crucible

Symptoms

Screenshot:

(Auto-migrated image: description temporarily unavailable)

The following appears in the atlassian-confluence.log:

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 2013-12-20 08:41:36,045 ERROR [http-8090-4] [[Standalone].[localhost].[/].[servlet-module-container-servlet]] log Servlet.service() for servlet servlet-module-container-servlet threw exception org.springframework.osgi.service.ServiceUnavailableException: service matching filter=[(objectClass=com.atlassian.mywork.service.LocaleService)] unavailable at org.springframework.osgi.service.importer.support.internal.aop.ServiceDynamicInterceptor.getTarget(ServiceDynamicInterceptor.java:419) at org.springframework.osgi.service.importer.support.internal.aop.ServiceInvoker.invoke(ServiceInvoker.java:62) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171) at org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:131) at org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:119) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171) at org.springframework.osgi.service.util.internal.aop.ServiceTCCLInterceptor.invokeUnprivileged(ServiceTCCLInterceptor.java:56) at org.springframework.osgi.service.util.internal.aop.ServiceTCCLInterceptor.invoke(ServiceTCCLInterceptor.java:39) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171) at org.springframework.osgi.service.importer.support.LocalBundleContextAdvice.invoke(LocalBundleContextAdvice.java:59) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171) at org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:131) at org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:119)

Cause

This is caused when Workbox - Confluence Provider Plugin is disabled.

Resolution

  1. Navigate to Confluence Admin > Manage add-ons.

  2. From the drop-down menu choose System.

  3. Search for Workbox - Confluence Provider Plugin, and click on the result.

  4. Press Enable.

Updated on April 8, 2025

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