Nothing Happens when Users Click on The "Create" Button

Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.

Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.

*Except Fisheye and Crucible

Symptoms

This issue is experienced on Confluence 5.0 instances only. It was fixed for 5.0.1.

If the instance does not have English as the Global Default Language, when users click on the "Create" button on the top header, nothing happens.

Cause

The issue is caused by a bug in Confluence 5.0. The bug is tracked at CONFSERVER-28237 - Confluence Create dialog does not appear if Global Default Language is not English.

Resolution

  1. Upgrade to Confluence 5.0.1 or later

Updated on April 15, 2025

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