No Trusted Certificate Found when Accessing Plugin Repository Using Websphere
Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.
Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
The content on this page relates to platforms which are not supported. Consequently, Atlassian Support cannot guarantee providing any support for it. Please be aware that this material is provided for your information only and using it is done so at your own risk.
Symptoms
Plugin repository cannot load the plugins list. Web browser prompts a message box:
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Error downloading: http://confluence.atlassian.com/plugin-repository/proxy.action?profile=confluence&decorator=none&buildNumber=1627&repoClientVer=2.1.4&os=ppc&javaVer=1.5.0&javaVendor=IBM+Corporation
com.ibm.jsse2.util.h: No trusted certificate found
The following appears in the atlassian-confluence.log:
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2009-08-26 12:23:22,674 WARN [WebContainer : 3] [getaheadplugin.dwr.impl.ExecuteQuery] warn Method execution failed:
-- referer: http://localhost/confluence/admin/plugin-repository/plugins.action | url: /confluence/plugins/servlet/plugin-repository/dwr/exec/RepositoryDWR.startCaching.dwr | userName: confluence_admin
com.atlassian.plugin.repository.model.RepositoryException: Error downloading: http://confluence.atlassian.com/plugin-repository/proxy.action?profile=confluence&decorator=none&buildNumber=1627&repoClientVer=2.1.4&os=ppc&javaVer=1.5.0&javaVendor=IBM+Corporation
com.ibm.jsse2.util.h: No trusted certificate found
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Caused by: javax.net.ssl.SSLHandshakeException: com.ibm.jsse2.util.h: No trusted certificate found
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Caused by: com.ibm.jsse2.util.h: No trusted certificate found
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Cause
To load the plugins list, plugin repository requests our SSL-enabled site at https://plugins.atlassian.com. The JVM configured for Websphere does not contain SSL certificate of this site, hence, causing the request to fail.
Resolution
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