Missing value on JIRA Issues Macro field after exporting the page to PDF
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*Except Fisheye and Crucible
Problem
After exporting to a PDF file, there are some missing values in JIRA issues macro field. The column name is visible but there's no value inside, and the Confluence page prior to the export looks perfectly fine. The comparison would be like the following:
JIRA Issues Macro in Confluence Page

JIRA Issues Macro after Exported to PDF

Cause
The field that was specified on the JIRA Issues Macro column field is in mixed case (usually capital letter in front). It is recognized by JIRA Issues Macro on dynamic renderer, but it wasn't recognized on static, and when it got exported to PDF.
Resolution
Instead of specifying column in mixed case, make all the field name in lower case and the field should be displayed upon exporting to PDF.
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