Mail Link in Space Admin and Mail Accounts Link in Confluence Admin are Missing
Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.
Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Symptoms
"Mail" link in Space Admin and "Mail Accounts" link in Confluence Admin are missing from the navigation
Cause
The "Mail Plugin" is disabled
Resolution
Go to Confluence Admin > Manage Add-Ons
Enable "Confluence Mail Archiving Plugin" under System Plugins
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