JIRA Issues Macro Icons not Mapping Correctly

Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.

Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.

*Except Fisheye and Crucible

Symptoms

For example an issue type called "Test" renders correctly with:

1 <YourDomain>/images/icons/issue-test.gif

However, Confluence's jiraissues macro does not render the icon and the URL retrieved is:

1 <YourDomain>/images/icons/test.gif

Cause

The JIRA Issues Icon mapping is not configured with the appropriate JIRA entity or file name.

Resolution

See Configuring JIRA Issues Icon mappings.

ℹ️ This feature is no longer available in Confluence 3.5 or later.

Updated on April 8, 2025

Still need help?

The Atlassian Community is here for you.