Installation Fails with 'java.lang.ClassNotFoundException org.apache.juli.ClassLoaderLogManager' Due to JDK Version
Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.
Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Symptoms
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WARNING: error instantiating 'org.apache.juli.ClassLoaderLogManager' referenced by java.util.logging.manager, class not found
java.lang.ClassNotFoundException: org.apache.juli.ClassLoaderLogManager not found
<<No stacktrace available>>
WARNING: error instantiating '1catalina.org.apache.juli.FileHandler,' referenced by handlers, class not found
java.lang.ClassNotFoundException: 1catalina.org.apache.juli.FileHandler,
<<No stacktrace available>>
Exception during runtime initialization
java.lang.ExceptionInInitializerError
<<No stacktrace available>>
Caused by: java.lang.NullPointerException
<<No stacktrace available>>
startup.sh command shows:
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If you encounter issues starting up Confluence Standalone, please see the Installation guide at http://confluence.atlassian.com/display/DOC/Confluence+Installation+Guide
Using CATALINA_BASE: /home/ldhv/confluence-2.5.4-std
Using CATALINA_HOME: /home/ldhv/confluence-2.5.4-std
Using CATALINA_TMPDIR: /home/ldhv/confluence-2.5.4-std/temp
Using JRE_HOME: /usr/lib/jvm/java
http://localhost:8080 does not render anything.
Cause
The error message indicates the application has not been correctly installed with a correct JDK version.
Resolution
Ensure the download of Confluence completed successfully and archived extracted fully.
Ensure that the environment is configured correctly.
Ensure you have a supported and valid JDK version.
ℹ️ Most likely due to JDK environment not installed correctly.
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