How to retrieve the storage format from a specific Confluence page
Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.
Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Summary
When Confluence pages are not working as expected, it can be helpful to review the underlying code used to display the page. Support will often ask for this Storage Format in order to troubleshoot these types of issues.
Clarification of Terminology
If you choose

> View Source, you'll see the format used within the editor panel, not the storage format of the page.
If you would like to edit the storage format for a page, your Confluence system administrator will need to install the Confluence Source Editor plugin.
Solution
Navigate to the Confluence page from which you need the storage format
Open the Tools menu by clicking ...
Click View Storage Format
Select all the text in the window that opens and copy the text
Paste the text into your favorite text editor
Save as a
.txt
file
More Information
See Confluence Storage Format for more information.
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